We used to close payroll by hand. For six hundred people.
P-AI-roll started as a spreadsheet in a BPO in Costa Rica and became the thing we wished had existed.
The story
Tyler Thompson ran payroll operations for a 600-agent BPO for six years. Every Monday the same thing happened: timesheets arrived, somebody reconciled them against the phone system, somebody else argued, and the payout file went out a day late. The hours were in the tools the whole time. Nobody was reading them.
In 2024 he and Dev Okonkwo, then a staff engineer on a time-tracking product, built the first version: a job that read tracker minutes and call logs and wrote a day in 15-minute blocks. The arguments stopped within a month, because the block map was in front of everyone. Corrections replaced approvals. An AI review replaced the Monday triage. The week closed itself.
P-AI-roll, Inc. was incorporated in March 2024 and is based in Austin, Texas. We are 38 people: 14 in Austin and the rest across the US, Mexico and St. Lucia. We pay our own offshore team with the product, every Monday.
What we believe
- Hours should come from evidence, not memory.
- Workers should correct their pay, not approve it.
- Software should recommend; a person should decide.
- Every paid minute should be traceable to why it was paid.
| Legal name | P-AI-roll, Inc. |
| Founded | March 2024 |
| Team | 38 |
| Headquarters | 3218 Gonzales St Austin, TX 78702 |
| Pronounced | "payroll" |
The people on the other end of the pilot.
Six years running payroll ops for a 600-agent BPO in Costa Rica. Built the first version in spreadsheets and still runs most pilot calls himself.
Previously staff engineer on a time-tracking product. Owns the block engine and the review model.
Ran the operations side of the same BPO. Owns onboarding, the close calendar and the payout desk.
Onboards every team personally and sits in on a new customer's first two closes.